Staff Access
 

MGH Resources & Information

MGH Resources

Note: for hospital policies see: FORMS- Patient Care Forms & Policies

Departments & Programs

• Aspire -  helps individuals with autism and related disorders make social connections and develop independence. Child, teen, and adult programs are available year-round.
  
  
• Asylum Clinic, MGH (referrals accepted from attorneys only)



• Back-up Childcare Center (for children of staff and patients)
  
  
• Blum Patient & Family Learning Center
  
  
• Child Psychiatry Access Project - MGH Community News, September 2009, Rev July 2019
  
  
• Child Protection Consultation Team (website) and more information. Also see the On-Call/On-Site manual for additional information (starting p 14)
  
  
• Connect to Wellness program



• Down Syndrome Program - program website
  • MGH Down Syndrome Program - MGH Community News, March 2016
  
  
  
• Gun Violence Center- MGH Community News, June 2019



• Health Story Collaborative (website) and newsletter article- January 2019
  Shared collection of patient stories of illness to make the process of navigating illness less isolating and to empower families facing health challenges.
  
  
• HealthStream for information, explanation. To open: Start > Partners Applications > Utilities > HealthStream
  
  
• Home Base Program - for veterans with TBI or PTSD
  
  
• iCMP and iCMP Plus - comparison grid, also includes ACO community partners and SDH CHWs/Navigators
  
  
• Interpreter Services
  
  
• International Patient Center
  
  
• Medical Records
  
  
• MGH Medicaid ACO - resources page links to internal partner programs, training materials
  • MGH ACO Community Partners - case coordination/care management services for certain high-risk MGB ACO members,
  • MGH ACO HRSN (Health Related Service Needs - formerly Flexible Services) - special nutrition and housing advocacy programs for high-risk MGB ACO members,
  • MGH ACO SSDI/SSI Disability Application Assistance
    
    
• Palliative Care
  
  
• Patient Financial Services
  • Inpatient Staff List - as of 1/24
    • IP PFS prefers to meet patients at bedside. IP PFS has moved to Yawkey 2A. If sending pt to office, please call in advance to make an appointment. Unlike Gray/Bigelow office, this office is NOT always staffed. (Per email from Michael Onofrio, 1/27/20 - edited)
  • Transplant Staff List - accurate as of 6/19
  • Other Outpatient practices- staff or patients can call the PFS main phone line at 617-726-2191 or refer patients to a walk-in office: Wang 150 or Yawkey 2A. (Outpt. PFS staff are not assigned by service except in Oncology)
  • About PFS - what they do and answers to staff questions. MGH Community News, November 2008 (Note 2008 date, prior to ACA implementation; some Massachusetts health coverage programs have changed)
  • PFS brochure (can be shared with patients) - as of 7/19

• Patient Advocacy, Office of

• Patient Care Services- PCS News and Events

• Patient Empowerment - SPEAK UP MGH Campaign

• Patient Parking

• Payer Grid, MGH insurance contracts, SharePoint from MGH Practice Support

• Population Health Programs ("Synergy" Document- lists programs and personnel involved in the care of Medicaid ACO patients; to help understand the different role groups and how to find their Epic notes in Epic.)

• POLICE & Security

• PRIVACY & Security - including MassHIway information and POPP (protecting our patients' privacy)

• Social Determinants of Health (SDH) Community Health Workers/Navigators - comparison grid, also includes ACO Community Partners and iCMP and iCMP Plus
• Spiritual Care (formerly Chaplaincy)
• Tobacco Treatment Service

• Violence Intervention Advocacy Program (VIAP)- MGH, website and brochure
  

News & Other Resources

• Partners Telephone Directory- Send copy of pages to e-mail (instructions)

• Partners Paging/Phone Directory now Online - MGH Community News, September 2009.
  • www.partners.org/ppd

• Special Intrepreter- Conferencing Phones On Inpatient Units - MGH Community News, Febrary 2007

• Health Care Proxy Forms

Rev 7/19